Hoi Plans Expansion to 25 Airports Over Next 5 Years.

Hoi, a travel companion platform, has announced plans to expand its operations to 25 airports over the next five years. Currently active at Delhi, Hyderabad, and New Goa airports, the company aims to broaden its footprint domestically and internationally.

According to Harshvardhan Singh, COO of Hoi, the platform is focused on improving services at existing airports while onboarding new ones. “We are expanding our suite of services at current airports and planning to establish a presence at more national and international airports as they grow,” Singh said.

Hoi plans to collaborate with additional domestic airports and leverage its partnerships with GMR airports to drive international expansion. Recently, the platform introduced a lounge access feature, allowing users to check card privileges using publicly available information.

Hoi’s app offers digital assistance and services to streamline airport experiences, mitigating the stress of air travel through digitization. Singh added, “Our goal is to simplify travel by digitizing aspects of the airport experience.”

In addition to airport services, Hoi is focusing on travel ticketing for both B2B and B2C segments. The company also plans to explore FinTech applications and AI-driven solutions to enhance user experiences, such as trip planning. “We’re looking at AI use cases that can help people plan their trips and other innovative solutions,” Singh noted.

The platform has been witnessing strong growth, with a month-on-month (MoM) increase of up to 20%. Hoi’s revenue model includes subscription fees from airports and commissions on services like ticketing and food. “We earn revenue through subscriptions paid by airports and commissions from services offered to travelers,” Singh explained.

Singh acknowledged the challenges of managing multiple stakeholders, including airports, service providers, and passengers, each with unique needs. “Our challenge is to balance the expectations of all stakeholders while creating scalable and sustainable revenue streams,” he added.

With its innovative approach and robust growth trajectory, Hoi aims to become a key player in enhancing the air travel experience for passengers worldwide.

HBL