Zendesk Opens Innovation Hub in Pune to Boost Product Development.

Zendesk has inaugurated a new Innovation Hub for Research and Development in Pune, marking a significant expansion of its footprint in India and bolstering its global product development capabilities.

The Zendesk Pune Innovation Hub has been established as part of the company’s broader strategy to tap into new talent pools and enhance collaboration across its international teams. The facility will focus on advancing research and driving innovation to support Zendesk’s global customer experience solutions.

With the launch of the hub, Pune joins the company’s network of global growth centres. The local team is expected to scale up in size and play an increasingly strategic role in Zendesk’s worldwide operations, reinforcing India’s importance in the company’s long-term growth plans.